At the beginning, I did not want to blog about this but it gnawed on me all night. That feeling that something extraordinary has happened to me that I just have to share with the rest of the world.
What is the lesson in this story?
That it pays to be nice, all the time, even if you are being disrespected and treated badly, and even if you know it is not your fault. That one must always stand up for oneself but not lose his or her head. It pays to treat others with respect regardless of their profession and that they are truly more than what meets the eye. That is is good to apologize, to accept apologies, and to give thanks where gratitude is due.
I was thankful to the other lady who rescued me from the first one when she was beside herself in anger. And I was thankful when the other lady, after realizing her mistake, apologized to me. I accepted her apology wholeheartedly and graciously.